Privacy Policy

1. Introduction

Grammar Zone ("we," "our," or "us") operates grammarzone.co.nz (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our property lead generation and information services.

By using our Site and submitting your information through our property quiz, newsletter signup, or contact forms, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when you:

• Complete our property quiz (intention, property type, budget, timeline, contact details)
• Subscribe to our newsletter (email address, name)
• Contact us through forms or email
• Request property information or agent connections

2.2 Automatically Collected Information

We automatically collect:

• Browser type and version
• Device information (type, operating system)
• IP address and general location (city/region level)
• Pages visited, time spent on pages, and navigation paths
• Referral source (how you found our site)
• Date and time of visits

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and quiz responses
• Analyze site traffic and usage patterns (Google Analytics)
• Track conversions and measure advertising effectiveness
• Provide personalized content and recommendations

3. How We Use Your Information

3.1 Primary Uses

• Lead Generation: Connecting you with partner real estate agents and property opportunities that match your criteria
• Personalized Recommendations: Providing tailored property listings, market insights, and investment opportunities
• Communication: Sending you property alerts, market updates, and newsletters (with your consent)
• Service Improvement: Analyzing user behavior to enhance our website and services
• Marketing: Promoting relevant properties, services, and partner offers

3.2 Lead Sharing with Partner Agents

IMPORTANT: When you submit your information through our property quiz or contact forms, you explicitly consent to us sharing your details with our partner real estate agents who specialize in the Grammar Zone area.

This may include:

• Full name, email address, phone number
• Property search criteria (budget, property type, timeline)
• Buying or selling intentions
• Additional notes or preferences you provide

Partner agents may contact you directly via phone, email, or SMS to assist with your property needs. We carefully select our partners based on their reputation, expertise in the Grammar Zone, and commitment to client service.

4. Information Sharing and Disclosure

4.1 Partner Real Estate Agents

We share your information with vetted partner agents including (but not limited to):

• Licensed real estate agents operating in the Grammar Zone
• Property developers with relevant listings
• Mortgage brokers and financial advisors (with your consent)

4.2 Service Providers

We may share information with:

• Email service providers (for newsletters and communications)
• Analytics providers (Google Analytics, Hotjar)
• Hosting providers (Netlify)
• CRM and marketing automation tools

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.

5. Your Rights and Choices

5.1 Access and Correction

You have the right to access, correct, or update your personal information at any time by contacting us.

5.2 Opt-Out of Marketing

You can unsubscribe from marketing emails by clicking the "unsubscribe" link in any email or contacting us directly.

5.3 Opt-Out of Lead Sharing

If you do not want your information shared with partner agents, please do not submit our forms. Alternatively, contact us to request removal from our lead distribution system.

5.4 Cookie Management

You can manage cookies through your browser settings. Note that disabling cookies may affect site functionality.

5.5 Data Deletion

You may request deletion of your personal information, subject to legal retention requirements.

6. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes:

• SSL/TLS encryption for data transmission
• Secure hosting infrastructure (Netlify)
• Regular security audits and updates
• Limited access to personal information (authorized personnel only)

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and fulfill your requests
• Maintain lead generation records (typically 2-3 years)
• Comply with legal and regulatory requirements
• Resolve disputes and enforce our agreements

8. Third-Party Links

Our Site may contain links to third-party websites (partner agent sites, property platforms, etc.). We are not responsible for their privacy practices. Please review their privacy policies before providing information.

9. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last updated" date. Continued use of our Site after changes constitutes acceptance of the updated policy.

11. Privacy Act 2020 (New Zealand)

Grammar Zone complies with the New Zealand Privacy Act 2020. Under this Act, you have rights regarding your personal information, including:

• The right to access your information
• The right to request correction of incorrect information
• The right to complain to the Privacy Commissioner if you believe your privacy has been breached

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: